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Leanne Coker describes her first few months as a user researcher at dxw…

Leanne Coker describes her first few months as a user researcher at dxw… Leanne Coker 13 November 2017 Hello! I’m Leanne Coker – the newest User Researcher to join dxw. My dxw journey began at Silicon...

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Mapping User Research Data

Mapping User Research Data Leanne Coker 20 December 2017 In User Research we deal with a lot of data – it’s the lifeblood of our trade. We work hard to gather rich data about users, capturing it in...

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Back to school for better Service Design

Back to school for better Service Design Leanne Coker 19 March 2018 Using toys and games to break down barriers and increase creativity The use of gameplay in user research and service design was a...

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dxw Workshops: Story Mapping with Leanne Coker

dxw Workshops: Story Mapping with Leanne Coker Leanne Coker 2 July 2018 I wanted to find a song with ‘story’ in the lyrics to play as welcome music for my story mapping workshop this week.  And after...

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UX Brighton: Advancing Research

UX Brighton: Advancing Research Leanne Coker 14 November 2018 Earlier this month, a few of us from the user research team went on a seaside field trip for UX Brighton. The conference theme was...

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Growing with the company and taking on a new role as Service Designer

Growing with the company and taking on a new role as Service Designer Leanne Coker 12 February 2019 I hope it shows how careers can grow at dxw The theme for last year’s company retreat  was “how can...

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How I’m working from home with my partner and our child

How I’m working from home with my partner and our child Leanne Coker 9 April 2020 Having a schedule helps give us the flexibility we need to look after our son I recently returned from maternity leave...

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Our approach to service design

Our approach to service design Leanne Coker Coca Rivas 26 August 2020 We created the process to be more practical and applied than a set of principles, we use it as a guide Our dxw playbook helps us...

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dxw women and Ada Lovelace Day

dxw women and Ada Lovelace Day Leanne Coker Clare Young Lorna 12 October 2020 I’m proud to be able to shape and change the tech industry for women who join it after me Ada Lovelace Day is an...

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6 tips for successful service mapping

6 tips for successful service mapping Leanne Coker 20 October 2020 Approach service mapping in the same way you would any other design task – by starting with user needs and testing it Each month dxw...

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